Terms of Service

1. Agreement to These Terms

These Terms of Service (the "Terms") govern access to the TetraFi platform, our APIs, consoles, developer documentation, and every related service we make available (together, the "Services"). By accessing the Services, or by authorizing anyone to access them on your behalf, you accept these Terms in full.

Where you act for a company, fund, or other organization, you confirm that you are authorized to commit that organization, and "you" in these Terms means both you and that organization. If you are unwilling to accept these Terms, do not access the Services.

The agreement recorded here is between you and TetraFi Ltd ("TetraFi", "we", "us"), a company registered in England and Wales with its registered office at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF. We may revise these Terms. A revised version takes effect when published on this page, and continued use of the Services after that point signifies acceptance.

2. Who May Use the Services

The Services are built for institutional participants only - banks, payment providers, exchanges, brokers, asset managers, corporate treasuries, family offices, market makers, liquidity providers, and stablecoin or tokenized-asset issuers. They are not offered to consumers, and retail use is not permitted.

Before your organization can transact, it must clear our onboarding checks - KYC and KYB verification of the entity and the people who control it - and hold a current entry in the compliance registry that governs platform access. We may re-run those checks at any time, and we may pause access while a review is open.

Holding every license, registration, and authorization your own regulator requires for the activity you conduct through the Services is your responsibility. We supply infrastructure; we do not supply your permissions and we do not act as your compliance function.

3. What the Services Do, and Do Not, Provide

TetraFi operates infrastructure: request-for-quote discovery across connected venues and liquidity sources, sealed solver auctions, smart-contract escrow that settles both legs of a trade atomically as delivery versus payment, compliance enforced before execution rather than reconstructed after it, wallet and custody orchestration through the providers you appoint, stablecoin and fiat settlement rails, and a tamper-evident record of what was checked and when.

TetraFi is non-custodial and custody-agnostic. We do not hold, control, or have the ability to move your assets, and we never hold your private keys - those stay with you or with the custody provider you choose. Value moves through smart-contract escrow and through the providers you connect, never across a TetraFi balance sheet.

We are not a broker, dealer, exchange, custodian, or investment adviser. Nothing we publish, display, or return through the Services is investment, tax, accounting, or legal advice, a recommendation to transact, or an offer to buy or sell any asset. Certain capabilities described on this website and in our documentation are still in development and are labelled as such; what is actually available to you is fixed by your order form or enterprise agreement, not by this site.

Access is granted under that commercial agreement, and individual features may carry additional terms presented when you enable them. We may change, suspend, or retire parts of the Services. Where a change would materially reduce a capability you are contracted for, we will give reasonable notice through the account or contact channels you have registered with us.

4. Settlement, Escrow, and Network Risk

Trades matched through the Services settle atomically in smart-contract escrow: either both legs complete or neither does. Where a leg cannot be delivered, the escrow unwinds and assets return to the accounts they came from.

Finality belongs to the underlying network, not to us. Confirmation times, reorganization behavior, and fee levels are properties of the chains you route across, and we give no guarantee of settlement speed beyond what those networks themselves provide.

You accept the risks inherent in transacting on public networks: congestion and fee spikes, delayed or failed inclusion, oracle and bridge failure, validator or sequencer outages, and the possibility of defects in smart-contract code despite audit and testing. Digital assets are volatile, their value can fall as well as rise, and you transact on your own assessment and at your own risk.

5. Compliance and Screening

Compliance is enforced at the point of execution. Every instruction is screened before it can sign: verification status on both sides, sanctions screening against the applicable lists, Travel Rule data validation, jurisdiction and asset policy, counterparty risk scoring, and any exposure or volume limits configured for your account.

An instruction that fails a check is rejected rather than settled. We may decline, delay, or block activity, suspend an account, and make any disclosure required of us where screening results, applicable law, or a lawful request from a regulator or law enforcement demand it - and we may do so without prior notice where giving notice is itself prohibited.

You must keep the identity, ownership, and control information you give us accurate and current, and tell us promptly when it changes. Repeated screening failures, or refusal to supply information we are obliged to collect, are grounds for suspension or termination.

6. Your Responsibilities and Acceptable Use

You are accountable for everything done under your credentials, API keys, and connected wallets. Keep them confidential, rotate them when your staff change, use the role permissions the console provides, and tell us immediately if you suspect a compromise.

You must not: use the Services in breach of any law that applies to you, including anti-money-laundering, sanctions, market-abuse, and data-protection law; probe, scan, or attempt to reach any part of our systems you have not been granted; disrupt, overload, or degrade the Services or the networks they depend on; decompile or reverse engineer any part of the Services except to the extent that restriction is unenforceable by law; resell, sublicense, or expose the Services to anyone outside the scope we have agreed; or use the Services, or anything you learn from them, to build a competing product.

You are equally responsible for the conduct of your own users, affiliates, and clients who reach the Services through you, and for ensuring that the data you send us may lawfully be sent.

7. Fees

Fees are set in your order form or enterprise agreement, typically as an execution fee on settled volume, with liquidity providers taking an agreed share where the applicable schedule provides for one. Where a published schedule applies, we will give at least 30 days' notice before a change to it takes effect.

Network fees (gas), and any charge levied by a custody, banking, or liquidity provider you connect, are borne by the party that initiates the transaction and sit outside anything payable to TetraFi. Our fees are exclusive of VAT and other applicable taxes, which are added where due.

Invoiced amounts fall due within the period stated on the invoice. We may suspend access where an undisputed invoice remains unpaid after we have notified you that it is overdue.

8. Intellectual Property and License

The Services and everything in them - platform software, the smart contracts we author, routing and compliance logic, APIs, documentation, interfaces, and the TetraFi name and marks - remain ours or our licensors'. Open-source components are used under, and remain subject to, their own licenses.

For the term of your agreement we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your own institutional business. That right does not extend to copying the Services, creating derivative works from them, sublicensing or reselling access, removing proprietary notices, or publishing benchmarks of the Services without our written consent.

Your data stays yours. We claim no ownership of the transaction, account, or counterparty data you submit; we process it to operate the Services and to meet our own legal obligations, as described in our Privacy Policy. If you send us feedback or product suggestions, we may act on them freely, with no obligation of confidentiality, compensation, or attribution.

9. Disclaimers and Limitation of Liability

Except where we have expressly committed otherwise in a signed agreement, the Services are supplied "as is" and "as available". We do not warrant uninterrupted or error-free operation, that any quote or route will be available at a given moment, or that the Services will satisfy a regulatory standard that applies to you; implied warranties are excluded to the fullest extent the law allows. We are not liable for changing, suspending, or withdrawing any part of the Services in accordance with these Terms.

Neither party is liable for indirect, incidental, special, consequential, or punitive loss, or for lost profits, lost trading opportunity, lost revenue, lost goodwill, or the cost of substitute services, however arising. We are not liable for loss caused by the failure, insolvency, or misconduct of a third party you chose to connect - a custodian, bank, liquidity venue, or blockchain network - or by your own loss of keys or credentials.

Our total aggregate liability arising out of or in connection with these Terms or the Services is limited to the fees you paid us in the twelve (12) months immediately before the event giving rise to the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

10. Governing Law, Disputes, and Contact

These Terms, and any dispute or claim connected with them including non-contractual ones, are governed by the law of England and Wales, without effect to its conflict-of-laws rules.

The courts of England and Wales have exclusive jurisdiction over any such dispute, except that we may apply for injunctive or other equitable relief in any court able to grant it in order to protect our intellectual property or confidential information.

If a court finds any provision unenforceable, that provision is narrowed to the least extent needed to make it enforceable and the rest of these Terms continues in force. A right we do not enforce immediately is not a right we have given up.

Questions about these Terms go to legal@tetrafi.io; general enquiries to enquiries@tetrafi.io.

TetraFi Ltd 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF